Privacy Policy
Privacy Policy
Effective Date: October 20, 2024
Vanesa Dhe - the developer of Seeya Live application, together with Seeya Team ("Seeya Live", "we", "our" or "us"), is the operator of the website: https://hi.seeya-live.com and its subdomains ( "Website" ), the application Seeya Live (the "App") and any related features (collectively, the "Services").
This Privacy Policy ("Policy") was designed to help you understand the information, including your Personal Data, that we collect, store, use and share. This Policy applies whenever you visit our Website, our App or otherwise use or access our Services.
When you accept the contract for using the app service, you are deemed to agree to the entire content of this privacy policy. This privacy policy is an integral part of the agreement to use The app service.
While the personal information we collect varies depending upon your use of our Services and our interactions with you, in general, we may collect the following categories of personal information directly from you:
• Contact Information. When you contact us, including if you send us a message or sign up to learn more about our Services, we may collect your name, email address or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you so choose to provide.
• Account and Profile Information. When you sign up for an account in connection with our Services, we may collect your name, email address, phone number, address (e.g., zip code), username and password, date of birth, ethnicity, and gender, profile image and photo, and billing address information, as well as any other information provided in connection with creating or maintaining your account, or that you otherwise submit to us through your account.
• Purchases, Payments, and Rewards. When you make a purchase or payment through our Services, we may collect information such as payment type, payment card details, billing, shipping address, purchasing information, and any other financial or commercial-related information necessary for facilitating our Services.
• Communications and Interactions. When you email, call, or otherwise communicate or interact with us or with other users, including if you sign up for our mailing lists, complete forms on our Mobile App, interact with our social media pages, post a review or testimonial, submit content in the app, or otherwise enter information into public-facing comment fields, blogs, or community forums sponsored by or affiliated with Seeya Live, we may collect, receive, and maintain records of your contact details, communications and interactions, your posts or submissions, and our responses, if applicable.
• Promotional Information. If you agree to receive marketing communications from us, we may collect your name, email address, phone number, preferences, and if relevant, information about your account and profile, including the Services and features you use. If you participate in special activities, offers, programs, or promotions we offer, we may also collect certain contact details, your age, and any other information that may be required by law. If you win a promotion, we may also need to collect certain tax information and/or waivers and releases, depending on the prize.
• Responses and Feedback. If you participate in surveys, questionnaires, or research activities or initiatives conducted by us, such as for user satisfaction or other similar purposes, we may collect your responses and feedback, and any other information you choose to provide.
We may also collect and receive certain personal information about you from third party sources, such as from business partners, customers and other users, data analytics and marketing providers, operating systems and social media platforms, public databases, and vendors and service providers who provide services or perform functions on our behalf. For example, we may collect your name, contact details, and other similar information from business partners and vendors and service providers for purposes of providing our Services. In addition, we may collect the following information from third-party sources:
• Social Media and Platform Registration Information. While using our Services, you may choose to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. When you connect to our Services using your social media accounts or other similar integrated services and features, we may collect or receive personal information about you that you have provided to that social media account, service, or feature. For example, we may collect information from your account and profile, such as your name, email, user ID, profile picture, friend list, and other similar information available on your profile. You should check your privacy settings on each social media platform, feature, or integrated service to better understand how your personal information may be used, disclosed, or otherwise processed by these parties.
• Lead and Prospect Information. We may receive lead and prospect information from third parties about prospective customers that may be interested in our Services. We may also engage with third parties to enhance or update our customer information. For example, we may receive certain personal information from data analytics and marketing providers for purposes of reaching new customers, or from business partners, vendors and service providers for purposes of providing our Services.
You can decline to provide certain personal data or adjust your browser/system settings to limit automated data collection. However, some features or services may not work correctly if essential information is unavailable. Data We Collect (With Your Permission):
• Camera & Microphone: Required for video calls and voice chat.
• Photo Album: Accessed only to upload profile pictures or user-generated content.
• Bluetooth: Solely for connecting to Bluetooth headsets.
• Read Phone State: Checks device capability for video calls and tracks active status.
• Mobile Advertising IDs (e.g., IDFA, AAID): Used to deliver more relevant ads, you can turn it off from "Personalized Ads" in your device settings.
• Push Notifications: Service-related alerts (opt-out anytime).
• IP Address & Network Status: We collect your IPv4/IPv6 address and monitor network type/connection status to troubleshoot issues, prevent data loss, and ensure smooth service.
Use the collected data for various purposes:
• Provide better service and maintenance
• Through data/technical analysis, we can better optimize and iterate applications
• Provide you with more personalized services
• Detect and resolve technical issues
The information and data about you collected by this application will be stored on the server of this application. Such information and data may be transferred, accessed, stored and displayed outside of the country in which you are located.
You consent to the transfer of your personal information for the above purposes.
Our Services may include links to third-party websites or services. Please note:
• This Privacy Policy does not cover the data practices of third parties, including companies or individuals we do not own, control, employ, or manage.
• We encourage you to review the privacy policies of any third-party services you interact with.
If you connect your account to a third-party service, you authorize us to share certain information with them, which may include:
• Your username and connection origin (from our Services).
• Engagement data (e.g., content interactions, platform activity).
• Diagnostic or usage details required for functionality (e.g., in-game rewards, purchases, or digital item distribution by developers/partners).
By using third-party services, you acknowledge and assume all associated risks. We disclaim any liability arising from your use of such services.
You can view, edit, or delete the personal information associated with your account directly within the app’s settings and features.
If you believe any data shared by the app is inaccurate or violates your privacy, please contact us immediately (email address: vanesa.dhe@gmail.com) so we can address the issue.
If you wish to stop using the app entirely, you can permanently delete your account along with all associated data, including: Profile details (avatar, nickname, signature); Uploaded content (photos, posts, etc.); Activity records (chat logs, login history); and IP addresses and other linked data.
Once your account is deleted, all data will be irreversibly removed and cannot be recovered.
• For individual posts/content: Use the "Delete" button on the relevant item.
• For account deletion: Follow these steps: Go to "Me" → "Settings/About"; Select "Logout" (for temporary sign-out) or "Delete Account" (for permanent removal).
We only share your personal data with your consent or when necessary for legitimate business operations. Below are the circumstances under which your information may be shared:
• Affiliated Companies: Your data may be shared with legally affiliated entities (current or future) to enhance and personalize services.
• Service Providers: Trusted third-party vendors who assist in operating and maintaining our Services may have limited access to your data.
• Aggregated or Anonymous Data: We may share statistical or anonymized data with advertisers, investors, or partners, ensuring it cannot personally identify you.
• Public User Content: Any content you choose to share publicly on our platform may be viewed, saved, or redistributed by others.
• Profile Information: Your profile details (e.g., username, photo) may be visible to other users, but you can manage visibility in app settings.
• Voluntary Sharing Risks: If you disclose personal data publicly (e.g., in chats or posts), it may be accessed or misused by others. We are not responsible for such third-party actions.
• Moderation & Compliance: If a user reports harmful behavior, related data (e.g., chat logs, screenshots, or recordings) may be stored on our servers for investigation.
• Third-Party Links & Services: Our Services may include links to external platforms or rely on partners (e.g., cloud storage, analytics, or ad providers). Their privacy practices are governed by their own policies—review them before use.
You have control over your personal data. Depending on applicable laws, you may exercise the following rights:
• Access & Information
View your personal data in your account settings.
Where permitted by law, request a copy of your data.
• Correction
Update inaccurate information directly in your account.
Request corrections by contacting us.
• Deletion
Request the removal of your personal data.
Note: Deleting data may limit or disable certain features.
• Marketing Preferences
Opt in or out of promotional emails anytime.
• To make a request, email us at: vanesa.dhe@gmail.com
• For security, we may need to verify your identity before processing.
We implement robust technical and organizational safeguards to protect your personal information:
• Encrypted Communications: All data transmissions use HTTPS/TLS encryption to prevent interception.
• Strict Access Controls: Multi-factor authentication and role-based permissions limit data access.
• Proactive Monitoring: Regular security audits, vulnerability scans, and 24/7 threat detection.
• Minimal Data Retention: We only store what’s essential and automatically purge outdated information.
Your Role in Security: While we safeguard your data, we recommend:
• Using strong, unique passwords
• Enabling multi-factor authentication
• Keeping your device’s OS/app updated
Note: No system is 100% secure—we promptly investigate any suspected breaches and will notify you if legally required.
Our Services are not designed for children, and we do not knowingly collect personal information from children under the age of eighteen (18). If we learn that personal information has been collected on the Services from persons under the age of 18, then we will take the appropriate steps to delete this information. If you are a parent or legal guardian and you believe we have collected your child's information in violation of applicable law, please contact us via in app customer service.
8.1 All content you submit to our application through your user account, including but not limited to your nickname, text, photos and all other content, is collectively referred to as "UGC".
8.2 You should be aware that any communications you submit or post to any such interactive features on the Services may be viewable and searchable by others, including our users and the public. By submitting or posting to such public-facing, interactive features you acknowledge that you have no expectation of privacy or confidentiality in the content you submit for such features, whether or not it contains personal information about you.
8.3 We will decide whether to publish your UGC at our sole discretion, and we have the right to add or delete your UGC before and after publication.
We may change, update, or modify this Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy here. If we make any changes to this Policy that materially affect our practices regarding our use of the personal information we have previously collected from you, we will notify endeavor to provide you with notice, such as by emailing you or by posting prominent notice on our Sites, in our Mobile App, or within the Services.
If you have any questions about this Privacy Policy or need assistance, please contact us at: vanesa.dhe@gmail.com
Seeya Live Website: https://hi.seeya-live.com