Privacy Policy

Effective Date: October 18, 2023

This software respects and protects the personal privacy of all service users.

In order to provide you with more accurate and personalized services, this software will use and disclose your personal information in accordance with the provisions of this Privacy Policy.

When you accept the contract for using the app service, you are deemed to agree to the entire content of this privacy policy. This privacy policy is an integral part of the agreement to use The app service.

In view of this, this software (or "this software/us") has formulated this "Privacy Policy" (hereinafter referred to as "this policy") to remind you:

1. Information collection and use

1.1 Personal Information Collected Directly from You

While the personal information we collect varies depending upon your use of our Services and our interactions with you, in general, we may collect the following categories of personal information directly from you:

• Contact Information. When you contact us, including if you send us a message or sign up to learn more about our Services, we may collect your name, email address, phone number, or other similar identifiers, as well as your message, the nature of your inquiry, and any other information you so choose to provide.
• Account and Profile Information. When you sign up for an account in connection with our Services, we may collect your name, email address, phone number, address (e.g., zip code), username and password, date of birth, ethnicity, and gender, profile image and photo, and billing address information, as well as any other information provided in connection with creating or maintaining your account, or that you otherwise submit to us through your account.
• Purchases, Payments, and Rewards. When you make a purchase or payment through our Services, we may collect information such as payment type, payment card details, billing, shipping address, purchasing information, and any other financial or commercial-related information necessary for facilitating our Services.
• Communications and Interactions. When you email, call, or otherwise communicate or interact with us or with other users, including if you sign up for our mailing lists, complete forms on our Mobile App, interact with our social media pages, post a review or testimonial, submit content in the app, or otherwise enter information into public-facing comment fields, blogs, or community forums sponsored by or affiliated with Seeya Live, we may collect, receive, and maintain records of your contact details, communications and interactions, your posts or submissions, and our responses, if applicable.
• Promotional Information. If you agree to receive marketing communications from us, we may collect your name, email address, phone number, preferences, and if relevant, information about your account and profile, including the Services and features you use. If you participate in special activities, offers, programs, or promotions we offer, we may also collect certain contact details, your age, and any other information that may be required by law. If you win a promotion, we may also need to collect certain tax information and/or waivers and releases, depending on the prize.
• Responses and Feedback. If you participate in surveys, questionnaires, or research activities or initiatives conducted by us, such as for user satisfaction or other similar purposes, we may collect your responses and feedback, and any other information you choose to provide.

1.2 Personal Information Collected from Third Parties

We may also collect and receive certain personal information about you from third party sources, such as from business partners, customers and other users, data analytics and marketing providers, operating systems and social media platforms, public databases, and vendors and service providers who provide services or perform functions on our behalf. For example, we may collect your name, contact details, and other similar information from business partners and vendors and service providers for purposes of providing our Services. In addition, we may collect the following information from third-party sources:

• Social Media and Platform Registration Information. While using our Services, you may choose to share information or content, log into, or sign on to the Services through various social media platforms, social networking services, or other third-party features or integrated services. When you connect to our Services using your social media accounts or other similar integrated services and features, we may collect or receive personal information about you that you have provided to that social media account, service, or feature. For example, we may collect information from your account and profile, such as your name, email, user ID, profile picture, friend list, and other similar information available on your profile. You should check your privacy settings on each social media platform, feature, or integrated service to better understand how your personal information may be used, disclosed, or otherwise processed by these parties.
• Lead and Prospect Information. We may receive lead and prospect information from third parties about prospective customers that may be interested in our Services. We may also engage with third parties to enhance or update our customer information. For example, we may receive certain personal information from data analytics and marketing providers for purposes of reaching new customers, or from business partners, vendors and service providers for purposes of providing our Services.

2. How we use the collected information

2.1 Use of data

Use the collected data for various purposes:

• Provide better service and maintenance
• Through data/technical analysis, we can better optimize and iterate applications
• Provide you with more personalized services
• Detect and resolve technical issues

2.2 Transmission and storage

The information and data about you collected by this application will be stored on the server of this application. Such information and data may be transferred, accessed, stored and displayed outside of the country in which you are located.

You consent to the transfer of your personal information for the above purposes.

2.3 Third Party Services

This app does use third party services which may collect information to identify you.

1) Google
2) Facebook

A.Use of cookies

This application will set or use cookies on your computer. This application uses cookies to provide you with account login services

B.Analysis tools

We may use third-party data analysts to monitor and analyze our use of the Services for better maintenance and iteration.

Google Analytics

Google Analytics is used to track and report website traffic. Google uses the data collected to track and monitor the use of our services. This data is shared with other Google services.

3. How to access, modify/delete your information

You can access, modify or delete information provided to us through your account and the services/features provided by the application.

If you believe that the information released by this software is inaccurate or violates your privacy, you agree to contact us in time when similar conflicts occur.

If you decide not to use this software any longer or permanently delete all content you uploaded/published/generated, you can permanently cancel your account and all content generated by this account and related data, avatar, nickname through the account cancellation function provided by this software , photo albums, pictures, signatures, IP addresses, chat records, login information and other related data) will be deleted and cannot be retrieved.

Here's how to delete your data or permanently delete your account and everything it has generated.

If you want to delete the uploaded/published content, you can click the "Delete" button to delete the content completely.

If you decide to log out of your account, you can use this feature in the following ways:

Click "Me" - open the "Settings/About" page - click "Logout" - complete the logout.

If you cannot complete the above operations or have any questions, please contact the online customer service through the "Customer Service" entry in the App.

4. Children’s privacy

Our Services are not designed for children, and we do not knowingly collect personal information from children under the age of eighteen (18). If we learn that personal information has been collected on the Services from persons under the age of 18, then we will take the appropriate steps to delete this information. If you are a parent or legal guardian and you believe we have collected your child's information in violation of applicable law, please contact us via in app customer service.

5. User Generated Content Policy

5.1 All content you submit to our application through your user account, including but not limited to your nickname, text, photos and all other content, is collectively referred to as "UGC".

5.2 You should be aware that any communications you submit or post to any such interactive features on the Services may be viewable and searchable by others, including our users and the public. By submitting or posting to such public-facing, interactive features you acknowledge that you have no expectation of privacy or confidentiality in the content you submit for such features, whether or not it contains personal information about you.

5.3 We will decide whether to publish your UGC at our sole discretion, and we have the right to add or delete your UGC before and after publication.

6. Rights, Permissions and Immunities

You hereby grant the Software a perpetual, irrevocable, transferable, royalty-free license to use, reproduce your UGC (including but not limited to rights to future inventions), or to modify your UGC) .

7. UGC Content Standard

You warrant, represent and warrant to us that your UGC (including our use, publication and/or exploitation thereof) will not:

1) Contains any content or material that violates the rights of any third party, including copyright, trademark, confidential information, privacy or likeness;

2) Contain any offensive, abusive, defamatory, discriminatory, obscene, violent, pornographic, promote violence, terrorism or any other illegal content or may harass or make uncomfortable, warning, annoying material;

3) Discrimination based on race, sex, religion, national origin, disability, sexual orientation or age;

4) Violate any other applicable laws, statutes, ordinances, rules or regulations.

8. Consequences of Violation

When submitting UGC to our application, we will determine in our sole discretion whether you do not comply with this UGC Policy.

In order to maintain the safety environment of users of this application, if you do not comply, we reserve the right to unilaterally temporarily/permanently ban your account, and will not publish these illegal UGC content to the application.

9. Changes to this privacy policy

We may change, update, or modify this Policy from time to time, so please be sure to check back periodically. We will post any updates to this Policy here. If we make any changes to this Policy that materially affect our practices regarding our use of the personal information we have previously collected from you, we will notify endeavor to provide you with notice, such as by emailing you or by posting prominent notice on our Sites, in our Mobile App, or within the Services.

If you have any questions or suggestions about our policies, please contact us through our in-app customer service to resolve your issue.

Thank you for your support and understanding.